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GrahamSnaps will be shutting down on August 30th, 2019. Please migrate to another service.

Frequently Asked Questions

Get fast answers to your most pressing questions.

Plans and Pricing

  • Why do I have to login with my Instagram account?

    Instagram's policies require that we get explicit permission from you to show your images in our widgets. The first step in setting up an account with us would be to authorize the GrahamSnaps application to have access to your Instagram account.

  • How much do your plans cost?

    GrahamSnaps offers three different plans. The free plan is exactly that, free.

    We also offer a basic plan at either:
    $5 /month.

  • What platforms does your widget work on?

    GrahamSnaps is a simple JavaScript code snippet so we are platform friendly. Here are platforms we know our widget will work on:

    • Wordpress.org
    • Squarespace
    • Blogger
    • Tumblr
    • Shopify
    • Ekklesia360
    • Cratejoy

    We also offer a basic plan at either:
    $5 /month.

  • What more do I get with a paid plan?
  • How do I upgrade or downgrade my account plan?

    When logged in, click on your name in the upper right hand corner. Once you are on your account page, in the left panel, click 'Change Plan'

  • How do I delete my account?

    When logged in, click on your name in the upper right hand corner. Once you are on your account page, in the left panel, click 'Delete Account'

    Please note that deleting your account is permanent and all your data will be lost.

  • How do I add more accounts to my paid account?
    1. While you are logged in to GrahamSnaps with your paid account, open a new window and go to https://www.instagram.com/. Next log in to the Instagram account you want to add.

      Now go back to Grahamsnaps.com, go to your account page, and click Add next to 'Instagram Accounts'

      Please note that you will need login credientials to add other Instgram accounts to your account.

    2. If you don't have access to the Instagram account you want to add, say a colleage or friends Instagram, you have the option to add the account via an email magic link. Instead of selecting Add Account, you can enter an email after clicking Add on your account page.

  • How do referrals work for my account?

    Paying accounts can spread the word about GrahamSnaps and earn account credit, here are the steps:

    1. Go to your Account Page, and find the Referral section

    2. Copy the link or share your unique link using the facebook or twitter buttons

    3. Track clicks, pending credit, and account credit

    • Each paying account that signs up from your link earns you $5 (after first payment is processed)

    • Every 5 free accounts that sign up from your link earns you $5

Widgets

Don't see an answer to your question? Contact us or start a chat.